AI is here to help us shape new pathways. Echo had the goal of replacing voicemail, but as an MVP it needed more. Users need a glimpse into the power that a Vocal Assistant can have, beyond just taking calls you miss.
Without a PM to help steer, it was an iterative design approach to user feedback.
The top of the funnel is something most users have no framework to draw from. Breaking down the Funnel into Channels that can have different Questions that trigger them.
Mapping out the views to help the user see the bigger picture in Epics. Looking at the Funnel, Looking at an individual call, and lastly teaching/training my echo to perform better.
The first UI iteration/prototype was aimed at learning about Call set-up. This was accompanied by a Testflight MVP that users could advance to learn more.
This MVP was used to focus on Call Fwd and Voice config
I can show you can prototype in person :)
